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Peace of Mind, at Home.

Aging with grace at home is possible. Get the care your loved ones deserve.

About Us

Our Story

Care at Home began in 2017, helping elderly clients live dignified, independent lifestyles at home.

In 2024, Care at Home proudly became part of SE Health, a leading not-for-profit organization with over 115 years of experience delivering exceptional care across Canada. SE Health has been supporting communities with a mission to share knowledge, provide compassionate care, and help clients achieve their health and well-being goals.

Care at Home was founded with a vision to help elderly clients live dignified, independent lives in their own homes. We’ve always been rooted in the values of compassion, empathy, and family—and now, as part of SE Health, we are continuing this important work with the added strength and resources of one of Canada’s most respected healthcare organizations.

Here’s what’s new:

  • Zulf Kassam has joined as our Managing Director, while Dawn Harsch, our founder, continues her focus on growing Exquisicare senior living homes within SE Health.
  • We’re thrilled to welcome Taylor Hall as our new Care Manager, ensuring that every family receives nurse-managed, high-quality care.
  • Tammy Lautner, a registered Social Worker, is now part of our team, providing families with free support to navigate complex healthcare decisions.
  • We’ve expanded our services to Calgary, with a dedicated nurse Team Lead and caregivers, bringing our Care at Home values to more clients and families.

As we continue to evolve with SE Health, we remain deeply committed to delivering the same personalized, compassionate care our clients have come to know and trust. Our core values of Love, Reverence, and Family remain at the heart of everything we do, ensuring that each individual we serve receives the highest level of care

What we do

Mission

To provide safe, comfortable, reliable, and compassionate care at home for the elders we serve.

To provide comfort and assurance to the families of our clients that their loved ones are treated with the highest level of care, compassion and respect.

To attract and retain the best employees by providing a rewarding and fulfilling work environment.

Vision

To provide an unsurpassed level of personalized senior home care through dedication to client and employee satisfaction.

Values

LOVE
The most basic human need is to be loved.

REVERENCE
We show the deepest respect to the elders for whom we provide care. 

FAMILY
Our clients and their family members become like family to us.

Approach

Our mission, vision, and values direct every aspect of care for our clients. They are at the heart of what we do, acting as the foundational blocks for how we approach this art and the business of caring. 

Understanding, believing, and living in our mission, vision, and values is what makes them real. It’s what builds trust within our team and clients, creating long-lasting relationships and acting as the true underpinnings of exceptional service.

About Us

What to Expect

We never forget the person behind the story. That's why we assess each person's unique needs and carefully pair them with an at-home personal care expert that is a top-to-bottom match. This pairing creates friendships, bonds, and the utmost quality of loving and attentive home care imaginable.

Choosing us means you get a personalized home care plan tailored to individual needs. We never force a solution, we create them. How? A little magic... and staff who are genuine and incredibly good at what they do.

Client (you) reaches out for an assessment

Service commences, and Care Manager visits within the first week

Nurse visits and performs needs-based and home-safety assessments

Adjustments made, if needed

Nurse makes recommendation

Follow -up visits take place every 3 months or as needed

Client signs paperwork and submits void cheque and any funding documentation (i.e. Blue Cross authorisation letter)

At any point if your home-care worker is unable to show up due to illness or an emergency, we will replace your caregiver so you do not have an interruption in service

About Us

Our Team

Zulf Kassam

Managing Director

Taylor Hall

Care Manager

Jeanne Bautista

Administrative Assistant – Scheduler

Ellen Urlacher

Team Lead

About Us

Affiliations

Newsletter

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